For the purposes of the General Data Protection Regulation (“GDPR”) and UK data protection laws, the controller is Alternative Barbering Co of 8, Station Road, Harpenden, Herts, AL54SE.
About this policy
This privacy policy sets out the way we process your personal data and we’ve created this privacy policy to make sure you are aware of how we use your data as a client of our company.
How we collect your information
We may collect your personal data in a few limited ways, namely:
- Directly from you when you book an appointment either in person, over the phone, online or via our app;
- From someone else who has booked an appointment on your behalf (for example a family member who has provided us with your contact details for that purpose);
The types of information we collect
We may collect the following types of personal data about you:
- Names;
- Contact and communications information, including your contact details (including email address(es), telephone numbers);
How we use personal data
Personal data provided to us will be used for the purposes of booking your appointments and contacting you regarding these appointments,
More generally, we will use your personal data for the following purposes:
- Appointment confirmations and reminders;
- To make amendments to your appointments;
Your marketing preferences
We will not contact you for the purpose of marketing.
You are in control of how we communicate with you. You can update your choices and/or your contact details by contacting us at:
Telephone: 01582 713465
Email: info@alternativebarberingco.co.uk
Post: 8, Station Road, Harpenden, Herts, AL54SE
Sharing your information with others
We do not sell or share your personal data for other organisations to use.
How long your information is kept
Your contact details will be stored until you request otherwise.
Your rights
Under certain circumstances, by law you have the right to:
- Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
- Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
- Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have exercised your right to object to processing (see below).
- Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal data for direct marketing purposes.
- Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it. You can also withdraw your consent, where this is the basis for our processing your data (without affecting the lawfulness of our previous processing based on consent).
- Request the transfer of your personal data to another party.
Please note that the above rights are not absolute, and we may be entitled to refuse requests where exceptions apply.
Contact and complaints
If you have any queries about this privacy policy or how we process your personal data, or if you wish to exercise any of your legal rights, you may contact us by:
Telephone: 01582 713465
Email: info@alternativebarberingco.co.uk
Post: 8, Station Road, Harpenden, Herts, AL54SE
If you are not satisfied with how we are processing your personal data, you can make a complaint to the Information Commissioner. You can find out more about your rights under applicable data protection laws from the Information Commissioner’s Office website: www.ico.org.uk.